October 6,2014 was a big day for Flipkart as they diluted hopes of millions of Indians with their “BigBillionDay” offer.What was once considered as the number 1 retailer in the e-commerce industry was actually planning to fool their consumers.
We all know that e-Commerce websites are very competitive especially during the festival seasons. I was delighted because I make most of my purchase from online. I do most of my shopping from Flipkart and Snapdeal BTW. It all started with Amazon and Snapdeal’s idea of giving huge discounts to the consumers during the festival season which usually every company do.It was a big surprise when I saw lots and lots of advertisements on TV and newspapers about Flipkart’s BigBillionDay.
I knew Flipkart is very cunning in snatching the competition as it has already done in past. Festival Season, Big Hype.
Finally, Flipkart’s BigBillionDay came and and it was started in the morning at 8 a.m. To my surprise , every product on Flipkart was sold on very cheap rate.What do you think a 16GB pen drive would cost you? 1000 Rupees? Well, it was sold on Flipkart at just 1 Rupee. Doesn’t matter, what do you think a Karbonn Smartphone would cost you? at least 3500, right? Aagh, it was sold for 99 rupees. BigBillionDay was really awesome day for Flipkart and for very few people who bought those products.
What do you do when you ask millions of Indians to buy things at discounted price and you keep the items quantity not even close to 100. This is what happened on Flipkart’s BigBillionDay. Consumers were very frustrated because whatever they were trying to buy on that day was getting sold out in just a second.
Well, not to say, we all know what has happened to Flipkart and the outcome was very frustrating. Later both Bansals made an apology and this was forgotten by few people, but to this time I can’t forget because on that particular day I had ordered something and I still haven’t got it.
That was a LG LED 32 Inches TV. I ordered this amazing LED TV from LG which actually cost around 26K but on that so called “BigBillionDay” it was priced at 19,900 on Flipkart. Decent price and I was eager to buy it. I opted for Cash On Delivery because I sometimes pay money only after I receive my product.Soon after I ordered this TV, I found that the tv will be delivered on the next day. That made me feel good.
I was actually buying this TV to surprise my family on this Diwali and this was our first LED TV.Right now we are using CRT tv from Samsung. Later in the evening I got an email from flipkart saying that they won’t be able to deliver the TV on 7th but on 8th. Ok, no problem, Diwali is still far. I thought even if it comes on 10th or 11th, I wouldn’t mind. Exactly happened, few days later I again got a reply from Flipkart that the order will be delayed.
All my friends who ordered something on that day had got their product delivered. But my order was still laughing on me. The Flipkart order status showed that the Order is packed and dispatched but not shipped. I mailed and called Flipkart Customer care a number of times, but there was no proper reply from them. They said, We will deliver the TV as soon as possible and till now I haven’t got the TV.I asked them the reason why still my TV hasn’t been delivered and they said in stupid manner as “Sorry for inconvenience, we will deliver your tv soon.” Ducking crazy reply from the customer care.
I ordered the TV on 6th of October and Today the date is 21st of October. The order as you can see in the picture below is still not shipped and I think it won’t be shipped by Flipkart. I have never realised that your service will go deep down to hell. This is why Flipkart Sucks!!! Have a good day! Moving to Snapdeal & Amazon.